University Residence ATENEA > Frequently Asked Questions
 


¿ WHAT IS A F.A.Q. ?

A F.A.Q. (Frequently Asked Questions) is a library of frequently asked questions about a particular topic, in this case we will attempt to answer common questions that make us new residents about life in the residence time and booking.

> ACCOMMODATION
> FOOD SERVICE AREA
> INTERNET, LAUNDRY AND OTHER SERVICES
> ADMINISTRATIVE AND OTHER
> OTHER ACTIVITIES AND SOCIAL NETWORKS



ACCOMMODATION

¿Are rooms big?

To give you an idea, the smallest room is 20m ², all with private bathroom included and almost all are outside with good natural lightingl.

¿Do I have to bring my own sheets and towels?

No need, we provide internal bedding and towels. You can always bring your own if you wish.

¿How far is the residence of my university area?

Our house is really close to most of the faculties of University of Salamanca (Campus de Unamuno) and well as the faculties of Pontificia University. We are in one of the prime university life in the city. You will notice it once being installed.

¿Do I have to pay anything for light and heat?

The heating is central and the service as both light and are included in rates, so you have to take charge of charge.

 

FOOD SERVICE AREA

¿How does the food service area work?

You will have full board seven days a week, in addition our meal is cooked in the kitchen of the residence. The breakfast is self-service and you will choose between two courses at lunch and dinner from those available, along with salads, garnishes and desserts.

¿Can I have special dishes because of my health condition?

Yes, you will have no problem because we have special alternatives to foods such as milk, gluten-free foods, etc. If you were allergic to any food you should inform the staff of the residence.

¿What are meal times?

Naturally, we have a schedule that has already been adapted to the vast majority of academic schedules and you can see below, but do not worry, we are flexible with the special schedules or force majeure.

 

MON TO FRI

SAT - SUN - HOLIDAYS

BREAKFAST

08:00 – 09:30

09:00 – 10:00

LUNCH

14:00 – 15:30

14:00 – 15:00

DINNER

21:00 – 22:00

21:00 – 22:00

 

INTERNET, LAUNDRY AND OTHER SERVICES

¿How do I wash my laundry?

The residence has laundry service. We will pick up your laundry and it will be delivered in perfect condition. You will also have washing machines and irons for your immediate use. Both services are free of charge.

¿How do I connect to the internet?

All rooms have a jack to connect your computer. You will be advised any configuration for Internet connections. You will have a Wi-Fi network in every shared area.

¿What does prearranged gym mean?

Being a resident of Athena means being a default member of one of the gyms in the city, you can access its facilities and services at any time (within their business hours) at no cost. It is called Gym Pasadena. You can visit here: www.gimnasiopasadena.es

¿How does phone works?

You can make internal calls free of charge. In addition you can hire external calls service which will be controlled by the switchboard and they will billed at the end of the month.

¿Can my friends see me in the hall?

Yes, feel free to invite whoever you want to your room within the established schedule and basic rules of coexistence.

¿Can I send / receive a FAX in the residence?

Yes, we have a fax machine in reception.

¿Does the residence have timetables?

The reception is open 24 hours, which entails security and convenience, so for a start you have complete freedom of entry and departure schedules.


ADMINISTRATIVE AND OTHER

¿How do I make an application for residence?

You must fill out the form available in "application" section. Once filled with your data you must click send. When we receive your request we will contact you as soon as possible.

¿Do I have to pay any deposit? How does the selection process work?

To formalize your booking, you must pay a deposit indeed and it will be refund you at the end of the course.

Do not worry, once you have been interested in Athena and we stay in touch, we will explain the entire booking process and we will resolve any question you have.

¿How are payments made?

Payments will be made by direct debit from a bank account you within 1 to 10 of every month, so payment will be automated and formalized.


OTHER ACTIVITIES AND SOCIAL NETWORKS

For us the most important are your studies and we provide all possible means to facilitate your academic success, but we also know that the university stage is related to social life, so we engage in sports and leisure activities, organized by the university and ourselves.
It is best to know us through social networks or our forum, where you can begin to meet us and other residents.

Find us on:

Forum University Residence Atenea
University Residence Atenea in Facebook
University Residence Atenea in Twitter
University Residence Atenea in Tuenti


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